Help with bill payment & expense itemization

Apr 20, 2006 1 Replies

I'm new to Quickbooks and continue to have an issue with the bill payment option/print check process. I enter a bill and then go to pay bill as expected. I choose print forms in order to print the check that corresponds to the bill but it doesn't show up for me to choose it to print. And when I go to the checks option it shows as paid. What am I doing wrong?



Recently I paid a couple invoices online. The online balance did not match the statement balance that I received weeks later. I did enter it as a bill but without itemization. Now that I have the statement I need to enter the items/charges but since the payment doesn't match the itemizations I end up with a negative expense charge left over. Any suggestions on how I can fix this?



Thanks.



Verify:

  1. Payment Method (bottom of Pay Bills window)...should be Check not Credit Card
  2. Verify bank account (top of Print Checks window). A different bank account may be showing than the one the checks were stored to print from.

Assuming you used Pay Bill to pay the bills you created in summary:

Edit the Bill to breakout and adjust the total. You'll find a credit sitting in A/P for that vendor since you overpaid.

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