Hi I moved to QB about 10 years ago-maybe 6 new version purchases- and am now wondering why.
2004 was just about perfect, both speed wise and most all features. Unfortunately, I liked the ability to email invoices and statements and moved up to later versions, which just have become 'heavy' to work with.I have a small PC sales and service business and use the software to make bank deposits, prepare(and send) estimates and invoices and that is about all. I do not balance the checkbook as I pay all invoices via online banking(not QB).
My needs are very modest.
I just had to reinstall 2005 Pro for a customer the other day after I did a motherboard replacement on his machine. Of course, it would not reinstall and gave a number of error message, which were all conveniently listed on the QB site. After following all paths I was forced to call Intuit for help(I chose the $75 route as I kind of figured it would not be solvable on one $49 incident--which is what it says,-$45 for the one call.
Well, the fellow I talked with knew right where the first tow issues were and the solutions were not shown on the QB site, even though the errors numbers were!.
My issues were centered around Flash Player and .net installs. Of course, he gave me a site to download a .net fix and got me through tech Flash issue, neither of which was on the QB Site.
Once installed, I now have the 'synchronization' issue that I cannot resolve(networked data base), even though both systems are now as current as they can be. Hence, another call to them on Monday and the $75 call now seems well spent.
On my own business version 2006, after an update download, I am no longer able to print envelopes from an Invoice page. I guess I will use the $75 call for this too.
Is there a more practical way to 'manage' my business other than going back to Excel and Word templates? For a long time QB was just the cat's behind, now, it is, again, in my opinion, a bloated resource hog that cannot even do 'normal' things like reinstall and online 'update'--usually for 'features' and undocumented problems.
Thanks for listening and apologies for the rant.
Any help will be appreciated.
Bob