re-install QB on new PC

Friday my dear old PC bit the dust. I have 3 QB 2004 Pro licenses, one as a single and the other as a double. the single and one of the double licenses are still active on their installed machines but my machine now won't accept the installation(?) number that corresponds to the previous installation of the same install and licence numbers as printed from the now dead PC.

I can't refresh the licence on-line. Should I have registered the software _before_ patching with all updates or will I have to phone Intuit in the UK?

I get the feeling they won't help as 2004 became "unsupported" a moth or

2 ago.

Cheers Pete

Reply to
www.GymRatZ.co.uk
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If you have license number/registration key, then you should be able to enter it into QB. Look under the help menu.

You're right that they no longer 'support' 2004, but I think it was over a year ago--they just quit supporting 2005 over here. It sounds like it is time to upgrade your software anyway!

Michelle L. Long, CPA, MBA Author of: Successful QuickBooks Consulting: The Complete Guide to Starting and Growing a QuickBooks Consulting Business

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Reply to
QBConsultant

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What you need is usually not the type of support that is dropped when the product gets sunsetted.

Reply to
Haskel LaPort

For all their sins, I phoned the 0845 (new installations) number on Monday and explained the situation.

Gave my product code and the young lady gave me my licencse number. She did give me a breif "you really should be updating as it's a very old version" To which I replied that I will be, but desperately needed to get the 3rd PC in operation. Job was done in a few minutes.

Pat on the back to 'em for once.

However.... I then had to do a quick trawl of the interweb to find that QB2004 would only run under MS Vista if set to run as Win98 compatible!.

But it worked amazingly! All cooking on gas again now.

Cheers Pete

Reply to
www.GymRatZ.co.uk

Never needed support and don't use payroll/tax tables etc so as long as it does what it's always done I have no need to upgrade... Except... Now I have it working again it's on Vista and I can't print anything. Seems like a common problem with Vista and older versions of QB. :¬(

Reply to
www.GymRatZ.co.uk

You don't need no stinkin printing.

Reply to
Haskel LaPort

Of course not, just make a .pdf and e-mail to yourself and have a "Made by Microcrap" product send it to your printer!

Reply to
Gary Charpentier

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