I purchased QB2007 Pro directly from QB for well over $200 - had many problems with installation and spent hours on the phone with their tech support. I noticed in the newspaper Sunday a local and large office store is selling the same item for $50 less. I called QB and spoke with a very sympathetic person who spoke to his supervisor who informed me they cannot refund me the $50 difference but will refund the entire purchase, rescind the verification code and I can go to the store and buy the item for the sale price and then use the new product. I don't feel that I can go through this set up again and fear I will have problems again. I am very surprised that QB will not do this for a customer of some 7 years 9or more. Maybe some kind QB person will read this and have a heart!
- posted
16 years ago