XP and/or Quickbooks Permissions Problem!

First, make sure that you have installed all updates for QB2008. Make sure you can open a sample file with the program to run out any problems with QB.

Can you access any other file on that failed disk? Or does opening any other file from that disk cause explorer to crash?

Also, check the attributes of the file to make sure that it is not read-only. that will prevent you from opening the file but it should not cause the program to crash.

This is a Windows protection scheme problem almost certainly, not QB. I've never even seen a Vista machine yet so don't know anything at all about it; I'd suggest a search of the MSDN site or posting in a pertinent OS-related group or forum.

Just a thought; will QB open the file on the Vista drive directly by any chance?

If got (exceedingly) lucky there, you then might be able to do a "Save As" on the local drive...I'd be surprised if it works, but then again...

There's all kinds of security (should I say "crap"? :) ) embedded into Windows beginning from NT and every incarnation has only gotten worse (better? :)). While needed for obvious reasons, MS is, as per usual, terribly arcane in implementation and documentation is, of course, somewhat limited on how to defeat the stuff even for perfectly good and legal reasons...

--

On 5/4/2011 11:30 AM, dpb wrote: ...

..

OK, here, try this...

--

I did both

yes

no

They were read only which I changed of course.

I tried disabling MS's 'dep' for windows explorer. The problem is gone for now.

OK

Thanks

On 5/4/2011 12:50 PM, Jethro wrote: ...

OK, good (altho I don't recognize what 'dep' is otomh)...

Hope it helps/works...be interesting to know conclusion...

Data Execution Prevention (see Control Panel>system>advanced>........)

Oh, yeah...forgotten about that...

Any luck on the "Take Ownership" front, or was it rendered unnecessary by the above?

I haven't tried it yet. Removing windows explorer from DEP will stop the crash of windows explorer, but only temporarily. Every little while, windows explorer is activated for dep again and I have to remove it again to stop the crash. That's not good.

I have tried disabling all file & folder sharing. I have tried taking ownership of the folder containing the Quickbooks files. Nothing helps. Windows Explorer still crashes - at least until I remove Windows Explorer from the dep option. Then no crash for a while until it returns because dep seems to return to its default state. I am in a state of confusion to say the least. No idea what to try.

BTW I am using XP SP3 Pro. The original QB files came from the VISTA drive that was in the machine that ceased to run.

On 5/5/2011 6:32 AM, Jethro wrote: ...

...

No real help here; sorry...

Only other thought I might have would be perhaps any installed anti-virus software is getting in the way? Or there's something on one (or both) system drives?

The MSDN KB article didn't allow you to take ownership and move the file; then remove the foreign drive and access it from the XP box on the XP drive?

If not, I'd go back to searching MSDN and other support forums -- I found the previous link by doing a search for "access Vista drive from XP" -- quite a number of similar instances of a trashed Vista system folks trying to access from alternate systems showed up. I took the MSDN link as the best first shot; didn't really look into the "what if that doesn't work; what do I do now?" questions...

If the file is truly valuable, there's becomes a the point when it's time for a commercial recovery service; if it's not so valuable as all that, then maybe it's a lesson learned on backup.

--

You should not have to make all of these changes to get access to that file. When I had Vista on my personal laptop I had no problems moving files between the vista laptop and my XP work machine. File sharing was on and as long as I remembered to turn on the XP machine first, the vista machine could see the XP machine without any problems. I've never heard of Dep before so mine is certainly turned on.

Are you running using an Administrator type of account?

Have you tried copying the file to a different computer to see if that computer also crashes?

On 5/5/2011 6:32 AM, Jethro wrote: ...

One last thing I found -- apparently Linux and friends pays no attention to MS protections -- a bootable CD says you can then get to the drive and copy to local thumb drive or elsewhere...

I can't seem to find the actual page/support forum that mentioned this again at the moment, sorry...

--

On 5/5/2011 7:14 AM, Laura wrote: ...

...

His problem is he no longer _has_ the Vista machine; only the drive w/ the other user's protections...

--

On 5/4/2011 4:21 AM, Jethro wrote: ...

...

I'm wondering now if the qbw file itself may not be corrupt; perhaps QB had it open when the machine was dying and trashed it. I had sorta' glossed over the fact you had been able to copy it to the local drive.

Look and see if there are any QB backup files -- *.qbb where * is same as the company name and see if their behavior is any more pleasant.

Hopefully there will be one or more that aren't _too_ out of date...

--

If dep settings are changing and you aren't doing it, then it is past time to do a low level format on the drive, run drive diagnostics and install the O/S from an original CD. My guess is 99.9% you have malware on that drive and 0.1% a hardware failure.

On 5/5/2011 8:48 AM, Golden California Girls wrote: ...

_That'll_ surely help in recovering the data file... :)

--