2018 Turbotax Premier - On Line Version

I will be using the online version of Turbotax Premier, which I understand can be used for up to 5 returns. I have started to work on one return.
How do I start working on another return?

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On Sunday, December 30, 2018 at 11:40:20 AM UTC-6, les wrote:

More significantly, how do you get your data from TTAX2017 into TTAX ONLINE 2018.
Answer, via the keyboard. You can't import it.
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On Monday, December 31, 2018 at 5:59:01 PM UTC-5, danbrown wrote:

I do not agree with this. When I started it indicated that I should browse my computer and find the print file from that year. I did and it imported all the data I need, so I will not have to type it in.
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On 2018-12-30 17:40:19 +0000, les said:

What led you to understand the online version of TurboTax Premier can be used for up to 5 returns?
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On Monday, December 31, 2018 at 8:06:11 PM UTC-5, Sherlock wrote:

I am using this version free thru my Fidelity Investments account. I was told this by the FIDO rep. Was told to start the 2018 return for wife by using her Intuit user ID and password.
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On 2019-01-05 20:49:59 +0000, les said:

If you FIDO rep told you you could use the online version of TurboTax Premier for up to 5 returns, you should ask your FIDO rep how to start another return.
If you have access to the free online version of TurboTax Premier through Fidelity Investments, you should also have access to a free desktop version of TurboTax Premier. The desktop version of TurboTax Premier includes 1 state download and 5 federal e-files. Perhaps your FIDO rep was referring to the desktop version of TurboTax Premier.
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On Sunday, December 30, 2018 at 11:40:20 AM UTC-6, les wrote:

If you did buy the Online version there is no refund per https://ttlc.intuit.com/questions/2562951-does-your-unconditional-60-day-money-back-guarantee-apply-to-turbotax-online
You could always try to get them to refund the money by talking to support at https://support.turbotax.intuit.com/contact/
Use the words "billing" instead of "refund"
The CD?Desktop version allows you to have 5 Fed files and 1 State (if you buy the complete version) see https://turbotax.intuit.com/personal-taxes/cd-download/
Online version is ! Fed and you have to purchase the Sate separately. https://turbotax.intuit.com/personal-taxes/online/
Hope this helps
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On Sunday, December 30, 2018 at 11:40:20 AM UTC-6, les wrote:

If you did buy the Online version there is no refund per https://ttlc.intuit.com/questions/2562951-does-your-unconditional-60-day-money-back-guarantee-apply-to-turbotax-online
You could always try to get them to refund the money by talking to support at https://support.turbotax.intuit.com/contact/
Use the words "billing" instead of "refund"
The CD?Desktop version allows you to have 5 Fed files and 1 State (if you buy the complete version) see https://turbotax.intuit.com/personal-taxes/cd-download/
Online version is 1 Fed and you have to purchase the Sate separately. https://turbotax.intuit.com/personal-taxes/online/
Hope this helps
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