Payee Name for Credit Card - How does Q get it?

I have an credit card account that used to be 'Mobil'. Since a few years back when Exxon bought Mobil, I've used 'ExxonMobil' as the name for all payments and downloaded transactions as well as the credit card account name. All payments are written to 'ExxonMobil'. There are no 'Mobil' (without word 'Exxon' ahead of it) entries in my address book. There is no standalone word 'Mobil' in any field in any register or any memorized transaction.

Yet, everytime I reconcile a ExxonMobil statement and reply YES to the question "Do you wish to make a payment", "Mobil" appears (alone) in the fake check that appears (or in the checking register, can't remember right now.)

Anyone know how Q is still using JUST the name 'Mobil'? This has me baffled; what do I need to do to make Q understand "Mobil" is now "ExxonMobil" across the board?

I thought I was on to something LAST month when I read a post from John Pollard about the name being in the address book (which it was, but I deleted it at the time). But that doesn't seem to have had any affect on this months payment a month later.

Reply to
Andrew
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What is the name of the CC account in Q?

Reply to
Disciple

Thanks - nice try! Unfortunately, I renamed it to 'ExxonMobil' years ago. But I did check - you had me thinking I missed a very obvious answer to my problem! I should have, of course, mentioned the new name in my OP.

Reply to
Andrew

:) I do that all the time, miss obvious answers. It look like you have covered all areas that I would. Now its time for one of the *real* experts to step up. I'll be watching this one for sure.

Reply to
Disciple

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