Placeholder Problems

"Jim T." wrote

To get rid of the "red flags" you need to set the account(s) to automatically accept transactions. Doing this also causes Q to compare the holdings and to create placeholders if the numbers don't agree. I did a little digging and I found that most of these occur because a return of capital transaction that closes out the holding doesn't work right. The explanation will say "final ...." but nothing is done to cut the holding to zero. The transaction is incomplete.

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There's not enough information for me to confidently analyze your problem. And you did not specify what Quicken year/edition/release you're using.

But: Quicken can not (will not) automatically Accept Sell transactions (they must be manually Accepted, individually). When you have Sell transactions in your download, you will likely experience problems if you have Auto Accept turned on for that investment account.

[I don't understand how a Return of Capital transaction could/should "close out the holding", since Return of Capital transactions (correctly) do not have any effect on shares held. Perhaps you should be looking to your financial institution; they are the ones who create the downloaded transactions.]

Using Quicken Deluxe 2016. Up to date (which seems to be the problem). A return of capital that is a final payment shouid also close out the holding. The transaction is identified as such, but Q does not do it all. The automatic accept is a new thing, needed because there's a bug in the transaction handling. Much recent correspondence here about that dealing with the red flags.

"Jim T." wrote

Using Quicken Deluxe 2016. Up to date (which seems to be the problem).

A return of capital that is a final payment shouid also close out the holding. The transaction is identified as such, but Q does not do it all.

The automatic accept is a new thing, needed because there's a bug in the transaction handling. Much recent correspondence here about that dealing with the red flags.

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Under no conditions should a return of capital transaction (Quicken Action value=RtnCap) affect your share balance. That has always been so, and in that regard, Quicken is handling return of capital transactions correctly. Perhaps you are confusing return of capital with some other transaction type. What happened in the real-world: what transaction(s) are recorded at your financial institution?

I know of no bug that can be worked around by permanently turning on auto-accept. There is a problem with some investment accounts, but the work around for that problem is to toggle auto-accept on then off.

567700#reply_18567700 Regardless: auto-accept will not work for downloaded Sell transactions (just as Accept All will not work for downloaded Sell transactions).

I thought that Auto-accept WOULD work for a "Sell All" transaction ... since there was no choice as to which tax lots to select

I thought that Auto-accept WOULD work for a "Sell All" transaction ... since there was no choice as to which tax lots to select.

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I probably should have worded my comment differently: Auto-accept won't accept Sell transactions that "Accept All" won't accept.