Quicken 2005 Deluxe Add Account problem

Have you downloaded the latest release from the manual update site? Or, did you update to the latest release using one-step update?

Margaret

If you hadn't brought this up, my post would have contained some things you could try. Now I feel compelled to point out a few things to you.

a) If the Intuit Support cost of $24.95 cost more than you paid for the product, you didn't pay Intuit's retail price. So you do get a good deal.

b) Installation support always have been free.

c) Intuit only charge if the probem is not due to a bug/defect in the software. Ie. If it is a genuine defect you would not have paid.

d) If it is not a defect, but user error, you still only pay if they resolve the issue to your satisfaction. If it is not resolved, you don't pay.

So how is that for a scam?

Go fry. I'm not helping you.

It is either very difficult or I was not smart enough to figure out how to get their installation support. But to answer your question - they could make it easy to get that support. I still haven't figured out how but have determined that a spyware detection was causing interference.

Bigbear

Thanks for the response Margaret. I found an incompatibility with Spyware Doctor which solvedx the worst part of the problem. But I have never been an Intuit lover and thinik they ought to make email support available and easy to find.

Bigbear