This is a real mess. Have new Toshiba laptop with Vista pre-installed. First installed my Quicken 2004 version and it worked just fine. But today decided to upgrade to 2007. Bought a copy, installed in successfully on my XP desktop, but then ran into a disaster on my Vista laptop. The install wizard seemed to quit, and said not responding. So, not surprisingly, I told the program to quit. Then I could not do anything. Could not uninstall or continue the stopped install. I then went to Quicken support and was told that this could be a problem (now they tell me!). They gave a couple of suggestions (qcleanui) and Windows Installer Cleanup Utility. Neither of these works. When I try to reinstall, I am given the options of either modify, repair, or removing Quicken, but none of these options works ("The wizard was interrupted before Quicken 2007 could be completely installed"). So the help file does not help. Since there is no kind of warning that this problem can arise, I don't think I can be blamed from seeming thinking that the install program was not responding and acting accordingly. Intuit should have included detailed Vista installation instructions with a warning not to pay any attention to the not responding message. All I seemingly can do now is re-install my trusty 2004 version, unless someone has a better idea! I don't know whether I'm madder at Intuit or at Microsoft for this debacle of an operating system.
- posted
17 years ago