I'm using Quicken H&B 2005. I applied a payment to the wrong invoice and don't know how to back it out. This happened once before and I recall trying to delete the deposit and getting in a hell of a mess.
What is a safe way to undo a payment ot an invoice?
Open the form. Click on "Receive Payment"; then "Clear Pmts"
"Clear Pmts" is grayed out. The "Receive Payment" window shows payments still due, but I want to cancel a payment already made. I don't see any way to access that payment from this window.
If I open the form for the payment I want to back out, the Clear key is grayed out. If I open a form for a payment due, the Clear key is active. What exactly does it Clear in that context?
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