How do I delete an invoice account item in "choose an invoice account"?

Quicken Home and Business, Version R52.20, Build 27.1.52.20 Windows 10

When trying to enter an invoice, a drop down list appears for me to "choose an invoice account". One of the original two invoice accounts has been deleted, and I would like to skip this step. How do I delete the blank invoice account as a choice here?

Thanks.

Reply to
Taxed and Spent
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I created a New test file in R52.20. In that New file:

- I created one Business checking account

- I created an A/R account ("Customer Invoices")

- I added the "Create Invoice" icon to the Quicken Toolbar

- I clicked the "Create Invoice" icon in the Toolbar and was taken directly to the "New Customer Invoice" form in the "Customer Invoices" account

- I exited the New Customer Invoice form

- I created a second A/R account ("Customer Invoices 2")

- I clicked the "Create Invoice" icon in the Toolbar and was presented with a dropdown to select the desired A/R account. Selecting either account took me directly to the " New Customer Invoice" form in the selected account

- I deleted the A/R account "Customer Invoices 2"

- I clicked the "Create Invoice" icon in the Toolbar, and was taken directly to the "New Customer Invoice" form in the only remaining A/R account, the "Customer Invoices" account

I assume that is the result you would like to get ... but are not. Frankly, I don't have any good ideas to explain why you would not get the same result I did.

I'm assuming that you truly "deleted" your second invoice account (rather than just "hiding" it).

When you say "How do I delete the BLANK invoice account as a choice here?" [emphasis added], that is a bit concerning. If the account is really deleted, there should be no "blank" choice in the Create Invoice dropdown.

You could try Validating (and SuperValidating).

Reply to
John Pollard

I validated previously for other reasons and this issue remained.

I now see I have a hidden invoice account, and when I unhide it it becomes a choice in the menu bar. I assume if I delete this invoice account, the need for a selection will go away. I am now pondering if I want to delete that invoice account or just keep it hidden again. It would be nice if I only have one unhidden invoice account that I didn't have to make the choice. Any thoughts?

Thanks.

Reply to
Taxed and Spent

You can try the following - no promises (backup first).

1.) Create a report (or two) that adequately displays the relation ship between your "hidden" Invoice account and the rest of your accounts. Consider that paid invoices likely have "transferred" funds from the Invoice account to some other account, such as a checking account. At the least, you probably could use a Net Worth or Account Balances report for this - but you might need more than that - such some sort of transaction report. That will hopefully help to determine if the following steps keep you in balance, with adequate historical evidence for your purposes. 2.) Create a new Quicken Asset account (delete its opening balance transaction). 3.) Select all the transactions in the hidden invoice account (as you would select multiple files in Windows Explorer). 4.) Right-click a selected transaction and choose "Cut transaction(s)". 5.) Open the new Asset account created above. 6.) Right-click anywhere in the transaction area in the new Asset account and choose "Paste transaction(s)". 7.) Verify that the transactions in the new Asset account accurately reflect the activity that occurred in the hidden Invoice account. 8.) Delete the old hidden unused Invoice account.

If that keeps you in balance and leaves you with a sufficient transaction history, it should prevent the unwanted/deleted invoice account from appearing in lists of Invoice accounts.

Reply to
John Pollard

I think this is a very clever suggestion. Thanks.

Reply to
Taxed and Spent

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