Quicken Home & Business 2008 - Preferences reverting back to defaults

Just wanted to check if this has been happening for anybody else.

3 times now, in the past 1 month, I have started up Quicken and found that some of my customized preferences have reverted back to the default settings.

FYI I upgraded from Quicken XG 2004 to Quicken Home & Business 2008 about 5 weeks ago. I am using the Canadian version (not sure if it's different from the US one).

Example:

  1. I go into Quicken Preferences via "Edit | Preferences | Quicken Program"
  2. I select "Register" category at left and then do the following:
  3. Uncheck the "Show Tag field" box
  4. Check the "Show Memo before Category" box.
  5. Check the "Remove memorized payees not used in last [N] months" box and change N to "6".

I can exit / restart the program several times and the settings are preserved.

Then, I come back and use the program again, and find that the settings have reverted back to the program defaults.

Note: I have my computer set to go into Standby mode. I used to find that the computer would NOT go into standby if I had left Quicken 2004 running; it used to put up a hokey "denied" message and say "exit Quicken first". I find that I get a similar message with Quicken 2008 but it still goes into standby. Am wondering if this is related to subject problem at all.

Reply to
Melvin
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You should be able to verify this for yourself. Just exit Quicken and restart Quicken without waiting for (allowing) your computer to go into standby mode.

[I made two of the three changes you mentioned (skipping the "Remove memorized payees ..." option), exited Quicken, restarted Quicken ... and my changes were retained.]
Reply to
John Pollard

Sorry, I meant to mention that I tested with Q2008 Premier, R6, U.S.

Reply to
John Pollard

Thanks for checking John. I have taken your suggestion and will now keep a log of how things appear on each startup & try to relate any future reversion to what happened just prior.

I think the problem is probably more complex than just making a change, exiting & restarting the problem. It likely depends on doing something else in addition. For example (and I don't mean to suggest this is it), it might only occur during / after a session in which you do an online update (download checking account data) / or during which you do an online update and there are no updates - for the problem to manifest itself. I will be keeping an eye on things like this.

I forgot to mention that I am on Windows XP. However, my father also uses Quicken Home & Business 2008 (Canadian edition) and he is using Windows Vista (Home Ultimate). The problem I describe DOES occur for him also.

Reply to
Melvin

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