Quicken OnLine Backup

I finally decided to try the online service. My question is this - when I go into the program, I see ALL my C drive data in there - is this possible? Is this the way this backup system works? Am rather concerned. Thanks!

Reply to
Terri
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Why ANYBODY would upload ANY of their personal info ANYWHERE on the internet is beyond me, much less your PERSONAL FINANCE info.

Reply to
hexHead®

I don't have enough information here, but I believe Teri needs to select from her window the folders or files she wants updated. Depending on what she subscribed she might have enough space to backup her whole c drive. Unlikely, but possible.

Teri at a minimum, select the high level folder where you Q data files reside. I have no problem with this service - nor am I concerned about hexHead's comment.

If you have a friend that is somewhat professional in computers, look to that person for some advise (invite them over for ... as a bribe).

Reply to
Oilcan

I dropped this service last September. At that time, even though I selected exactly what folders to back up, it still insisted on scanning my entire computer every time it made a backup. I never investigated this issue but I think it may be cause for concern.

Simply seeing a display of your entire C drive isn't as big an issue. As Oilcan stated they just want you to be able to mark what folders and files to back up and to make it easy for you to navigate to them if you need to restore them.

Online Backup wasn't working for Vista at the time I dropped it, probably because it was too "snoopy" for Vista's taste.

Re hexHead's comment, I'd make sure that your Quicken DB is password-protected before you start using this service. You might also want to delete or password-protect all Quicken backups on your computer unless you can be certain that they won't also be backed up online.

Jerry

Reply to
Jerry Boyle

Have you checked out Carbonite or Mozy to see if they work with Vista?

Reply to
Laura

Nope, never even heard of them. Thanks for the suggestion though (or was it a question?).

Are they safe to do business with? Quicken Online Backup is done by a third party (used to be Connected, now I think it's Iron Mountain). I knew nothing about them either but I felt safe with any company that Intuit certified.

By now they may have Quicken Online Backup working with Vista. I haven't checked with them since last September.

For now I'm doing without. For me it's hardly worth the cost. All it saves me is the effort of making sure I have a fairly recent backup outside of my home to protect against theft, fire or other natural disaster.

Reply to
Jerry Boyle

Jerry - interesting...I run Quicken on a Vista machine. I did a clean install of Quicken and Online Backup when I got the new machine and moved over my datasets. No problems with Online Backup (ever). Looking for dark and looming clouds overhead, perhaps I hear thunder?

Reply to
Oilcan

There are two versions - Connect / Iron Mountain (very expensive for what they do) and an Intuit Quicken Backup that is now integrated into the product. I am talking about the Intuit version and not Connect / Iron Mountain. Sorry for not making myself clear.

Reply to
Oilcan

The two may be the same underlying program but with different billing plans and now with better integrated access from within Quicken. If you had to install it separately from Quicken and it shows up in your Control Panel program list as Quicken Online Backup, I suspect that's the case.

Mine was referred to as "Quicken Online Backup powered by Connected". I ordered it from Intuit but it was billed by Connected or Iron Mountain. I paid $34.95 / yr in Feb '07 but they refunded unused months when I canceled.

Anyway, thanks for letting me know it works fine with Vista and for stimulating me to investigate. Their $9.99 / yr (100MB) plan looks perfect for my needs.

Reply to
Jerry Boyle

Clear skies on the horizon Oilcan :-)

I erroneously said that Online Backup for Vista wasn't working in Sept '07.

It was actually early May '07 and what wasn't working was the ability to

*restore* files that were backed up from one computer running Windows XP (which died) to a new computer running Vista. They said this would be fixed shortly. In Aug '07 I still couldn't access my backups using the procedure they had given me in May. So I just canceled the service without even calling tech support to see if the procedure had been revised.

Just be advised that restoring files to a different machine than the one that made the backup was then, and may still be, a hassle. Hopefully they've resolved this issue by now.

Reply to
Jerry Boyle

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