Turbo Tax for t/y 2008 - additional cost to use it for multiple returns?

Nov 20, 2008 59 Replies

Jeff - I hope you (And everyone else) 'complains' on the Intuit board (I just told them I'm leaving...see ID 'AndrewQQ' for my note on their live community) board. Just saying here (and I'm not implying YOU did, just want to make the general point) that the more people who REALLY let Intuit know the better off we are.

I also think I'll mail them my TaxCut (or TaxAct, whichever I decide I'll get based on research) receipt as well.

Like Han, I struggled with the DRM issue a few years ago and stuck with TT that time.

NOT this time. I've lost my trust.

Yep. Just like the activation fiasco a few years back. Still - the market is a wonderful thing. All those former customers moving over to competitors.

And the only real way to do is this to not buy the product and to convince others to follow your lead. The only communication that will mean anything are the weekly sales numbers (or lack thereof).

Absolutely Robert! That's why I also mentioned I'd send them a copy of my sales slip for Tax Act or Tax Cut.

I also do wish to go on record to state I'm not upset about them trying to earn $ for the product - I am, in principle, ok with them charging me some more $ since indeed I do use it for 3 returns for my family....It's the draconian means of what they do to 'enforce' it in this sense (Esp. since as I had previously suggested, one can simply copy the data manually on blank forms if one wishes to bypass the 'system') ... the idea of them putting non-translucent watermarks over 'copies' that obscure data on my copies (as reported by Ernie both in this NG and the moderated tax forum NG) was the last straw.

Ernie - Thanks for the reply here and in moderated taxes NG. But concerning your comment ....

Not for me - I don't use TT to print nice looking returns. I use it for calculating the correct tax and do all the subtotals on each line, figure out which schedule to producet and such, all correctly. I have absolutely no problem (if I were to do that) simply to manually copy the data over!

That's why this irks me so much....they are putting up roadblocks and eliminating ease of use issues for me for something I never did to them and could easily bypass anyway with productivity loss to me.

Well, screw them. There are other products that don't.

Ernie Klein wrote in news: snipped-for-privacy@news.newsguy.com:

Ernie,

Thanks for that test. It confirms my decision to move away from TT this year... and perhaps forever.

I've always heard it's a lot cheaper to keep customers than to win new ones. If that is true, Intuit is heading the wrong direction with this new scheme.

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I'd love to. Where is their live community board?

Jeff

After a bit more testing I might have been a little hasty with the above comment.

It would seem (at least on a Mac) that once your return is ready to file and you "Print Forms for Filing" a flag gets set in the tax file which then _allows_ printing for your records _without_ the "DO NOT FILE" banner on every page. You just cannot print for your records _before_ printing for filing (and paying an additional $9.95 if this is an additional return). I believe you can also make corrections to your return and reprint for filing as needed once that flag gets set.

That is not as bad as I first thought, however it is not how I have ever done it. I always print as I go (several times) and go over the paper forms, worksheets, etc. and make notes or correct errors (and I always find something). I find it easier and more accurate to this on paper rather than the computer. I always print out all forms, worksheets, supporting data, etc., *before* printing the final return for filing -- sometimes more than once if I find another error :).

Just remember, my tests are only for a Mac, not a PC which may behave differently and my tests were done with my computer isolated from the internet so TT could not contact it's home server, also I have the ability to restore my hard drive to the exact state it was before the test's so any files that TT may have changed get restored to their original values; this neither TT or external servers have any idea that I did anything. In real life, working on multiple real tax files, down loading updates, etc., the operation may be different.

The main page is:

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.The page in question was posted earlier by Tom Young:
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Thanks, Andrew. Link is well worth reading, especially the last several replies by Howard1948. Things are nowhere near as bad as feared in some posts here.

Cal Tinson wrote in news:bcwYk.7795$D32.1823 @flpi146.ffdc.sbc.com:

I respect Intuit's right to change their product pricing and individual return charges as they deem necessary.

I will also exercise my right to chose another software package if I have options (and I do). I do my elderly mom's taxes and have also helped my kids from time to time with their returns. While the extra $10 charge per return is not onerous, I don't like it. I would likely have stayed with TT had they just made a modest price increase for TT. But top it off with the extra charges for additional returns and that was enough for me.

This year, for the first time ever, I moved away from TT and bought a competitor's tax package (TaxACT). If I am happy with them, I will not likely come back to TT unless something changes that makes me look elsewhere.. just like what happened this year.

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Well, now that I have some clarification that the 'DO NOT FILE' notice may not obliterate data if one prints copies after one files (which I said was my 'last straw'), I will reevaluate my opposition to TT. Again, I personally did not have a problem with the act of raising prices per se. After all, you wouldn't expect a tax preparer to do all submissions for one price for a single family.

I'll wait until I read the reviews in PC mag and such that usually come out around Feb or Mar and see what the consensus is.

For me, I think this topic has run it's course for the time being.

"Andrew" wrote in news:4932d2e4$0$4895$ snipped-for-privacy@cv.net:

My experience is that the PC mag reviews are of limited benefit (same for Quicken reviews). They seem more geared to the first-time user, not the power user.

I am interested in the impact of the new price/functionality on state tax integration. Is it possible to "go to state" without finalizing the federal return? Additional 10 bucks a pop for state returns?

scott s. .

FWIW, some states are providing free on line software and filing. CT, for example, requires some basic info from the Fed return to be input by the user, but does all the tedious calculations. I've used it the last two years without a problem. Suggest folk google their state tax department if interested.

See my post in an earlier thread about a new wrinkle in TT's refund policy that explicitly addresses the $9.95 fee(s). Posted under 'Andrew' on

12/9/2008.

ToddBurger had written this in response to

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: Intuit has been shortchanging MAC users for years. I dumped Quicken for the MAC as it went without meaningful support for stability problems and progressively lost features made available in the Windows version (I use MoneyDance and have never looked back). But after being dissatisfied with TaxCut last year (It will not import Fidelity data, while TurboTax does), I decided to give Intuit's Turbotax another try. After confirming on the Turbotax website that Turbotax could transfer in my data from TaxCut2007, I purchased TurboTax 2008. Immediately after purchase I ran into trouble trying to do the transfer (TaxCut file grayed out and not accessible). I reached out to Turbotax support and was provided as a "resolution" direction to this hidden gem on their support site: "You can't transfer from TaxCut or TaxACT to TurboTax for the Mac. If you want to transfer from these products, try one of our TurboTax Windows desktop products." Intuit seems intent on maximizing sales and screwing MAC users. If they are not going to support the platform, and continue to mislead consumers that their products function fully on the MAC, then I say we boycott the company's entire product line.

------------------------------------- Robert Neville wrote:

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Tax and Accounting Software ForumsWeb and RSS access to your favorite newsgroup - alt.comp.software.financial.quicken - 16422 messages and counting! ##-----------------------------------------------##

Interesting, since since Intuits Chairman is on the BOD of Apple.

Oilcan

-----Original Message----- From: ToddBurger [mailto:TOBOffice_at_RCN_dot snipped-for-privacy@foo.com] Posted At: Monday, January 19, 2009 9:02 AM Posted To: alt.comp.software.financial.quicken Conversation: Turbo Tax for t/y 2008 - additional cost to use it for multiple returns? Subject: Re: Turbo Tax for t/y 2008 - additional cost to use it for multiple returns?

ToddBurger had written this in response to

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: Intuit has been shortchanging MAC users for years. I dumped Quicken for the MAC as it went without meaningful support for stability problems and progressively lost features made available in the Windows version (I use MoneyDance and have never looked back). But after being dissatisfied with TaxCut last year (It will not import Fidelity data, while TurboTax does), I decided to give Intuit's Turbotax another try. After confirming on the Turbotax website that Turbotax could transfer in my data from TaxCut2007, I purchased TurboTax 2008. Immediately after purchase I ran into trouble trying to do the transfer (TaxCut file grayed out and not accessible). I reached out to Turbotax support and was provided as a "resolution" direction to this hidden gem on their support site: "You can't transfer from TaxCut or TaxACT to TurboTax for the Mac. If you want to transfer from these products, try one of our TurboTax Windows desktop

products." Intuit seems intent on maximizing sales and screwing MAC users. If they are not going to support the platform, and continue to mislead consumers that their products function fully on the MAC, then I say we boycott the

company's entire product line.

------------------------------------- Robert Neville wrote:

##-----------------------------------------------## Newsgroup Access Courtesy

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Tax and Accounting Software ForumsWeb and RSS access to your favorite newsgroup - alt.comp.software.financial.quicken - 16422 messages and counting!##-----------------------------------------------##

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:

This is also true on their support for QuickBooks.

I suspect they have not bothered to allocate the resources for MAC development because there is not a big enough market share for them to care.

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