TaxCut Files are Invisible to Windows Explorer

When I installed TaxCut for Business 2008 and tried to import last year's file TaxCut couldn't find it in its Browse window. I went looking using Windows XP's Search applet, looking for *.T07 files using options to find system and hidden files. Didn't find any (I KNOW 99+%I didn't delete them).

So I started a new 2008 file, named it TaxCutReturn. Put nonsense in the company name field, saved it then closed TaxCut. Reopened TaxCut and it found and loaded what must be TaxCutReturn.T08.

Looked in MyDocuments/TaxCut/. No files visible. Searched for TaxCutReturn.T08 and *.T08 again in Windows. No files found. Opened TaxCut again, file was found and loaded with the nonsense company name.

How did TaxCut find TaxCurtReturn,T08 when for all practical purposes to Windows the file doesn't exist? Well TaxCut likely stored the reference to the file as a fully qualified file name. which Windows on a call would be able to find. But somehow it is hidden from Windows Explorer.

TaxCut Tech Support Tier 1 was not helpful and refused to escalate.

Any ideas? Virus?

========================================= MODERATOR'S COMMENT: I suggest you contact Tax-Cut support.

Reply to
thomas
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snipped-for-privacy@ehendricks.com wrote in news:58e3fba7-2545-4365-87a8-c364c72af814 @z1g2000yqn.googlegroups.com:

If you have Windows set for the default search parameters, a lot of file types are deemed system files, and won't be found. You have to set the search for examining all files and to show hidden/system files. XP should find your tax files.

Reply to
Han

Mine are visible to Explorer in a directory called Taxcut in My documents.

I have only called Taxcut once; it was a little frustrating because the person didn't have any idea what my complain was, but they sent it to a higher lever, where it worked just fine for them. So I had to find an alternate way to do it. But I can't blame them; if they can't duplicate my error, how can they fix it? You are in a similar position; the error isn't in their software, so what are they supposed to do?

Reply to
Kevin

Likely it is a "hidden file", which do not show in Explorer by default. In Windows Explorer, go to "Tools", then "Folder Options...". Click on the "View" tab. A little way down, click on "Show hidden files and folders".

HTH

Reply to
Y

Thats not likely to be it. I have mine set to not show hidden files, but it shows all the Taxcut files.

Reply to
Kevin

Have you considered using .T07 as an extension

Ron --

Reply to
Rhickey

Turns out it was a wild goose case. The TaxCut "Help" person knew almost next to nothing and "confirmed" that the program for Business had the identical interface as the 1040 package (it doesn't but it "looks" the same and used the same file strucxture. Refused to escalate me. I called back and got someone somewhat knowledge about hte Business version who told me the fo;es were mdb and index files and were difficult to move around. He said the Busness program was written by a third party. Snooped a bit and found out it is a division called TxWise within CC/h Corpration and is likely a rewrite of their write up software for CPA firms/Tax Services.

Unformaute because not only do the reflect somewhat negatively on htem selves by writing mission crucial software for a wide audience in MS Access but they commit a cardnial programming sin in this century by hard coding the file tree. Seems the problem stems from loading the executables in the D:\Program Files tree rather than the C\Program Files tree. It successfully allows you to chose a D: tree but then saves the data files in the same tree and forgets about then later and you can't browse to them. I do a lot of programming and painfully learned to seprate data and program files as far apart as possible (think of the current juvenile fad of "Cloud" computing, Fog computing would be more like it but at leat it attains separation.

Thanks for the thread, hope this adds to TaxCut lore.

Reply to
thomas

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