Are Nationwide losing it?

Yes.

Despite the go-faster stripes thay paint, they're effectively just another bank, prone to the same sort of poor service as banks give.

Adrian

My favourite thing about Nationwide is that if you're in a foreign country with a cash flow problem and decide to dip into your ISA Nationwide will expect you to fly back to the UK and go into a branch to do it.

What other bank has such a ridiculous rule? Certainly not Halifax or Santander.

In message , Roger Mills writes

No. The dual payments (2 of them) were corrected before I heard about it.

I never liked the e-saver account, so I didn't open one.

Al my ISA transactions are carried out online, but I have never had a cash flow problem abroad, and had no problems drawing on my Flex at ATMs.

From what I hear, Santander require about 4 different proofs of I/D before they will let you get at your money. ;-)

It is not your money - it is theirs.

They *may* let you have some of their money.

Flop

It must depend on the account. The online ISA, as its name suggests, can be managed online, you can transfer money to your flexaccount from it.

Provided there's no bar on logging in to your account from a non-UK IP address.

There isn't.

Is this something that you know Nationwide do? Why do they bar access for some people?

I've been accessing my FlexAccount and Visa card accounts via their internet banking system every few weeks from outside the UK for many years with no problem.

Chris

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Nationwide lost it years ago. I used to do lots of business with them but they made so many mistakes that I have closed most of my accounts with them.

Having said that most banks seem to make loads of mistakes.

Yet bankers are still included on the preferred list of people who can countersign your passport application, along with other fine upstanding members of the community such as Members of Parliament.

Chris

No, and I think that I've accessed my accounts from overseas in the past. But I have heard of some institutions doing it - possibly as a means of stopping other people - in the Far East, etc. - from fraudulently accessing your account once they have your details from a successful phishing expedition. I only mentioned it in case Nationwide had started doing that.

If you've done so recently, as sounds as if it's still ok.

I had one with a passbook that I needed to present to make transactions. Nationwide told me they needed it to transfer money.

As someone who has lived in the Far East for the best part of the last

30 years I would feel a bit offended to be considered a potential fraudster just because of where I live.

Chris

Welcome to the UK :-)

Yet bankers are still included on the preferred list of people who can countersign your passport application,

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I thought that they had stopped this and everyone how has to attend an "interview".

Either way, there's no "good character" test here. All that is being done is checking that the picture supplied is actually Mr J Smith.

tim

Judging by all the money laundering hoops we have to jump through when opening a new account, I rather fear that we're *all* regarded as potential fraudsters, regardless of where we live!

Obviously, there are legitimate reasons why one may need to access a UK bank account from places like the Far East. But, at the same time, many of the frequent phishing emails which I receive appear to come from China or Russia, or other faraway places!

From experience of developing e-commerce websites, most fraud seems to be initiated from Africa and the Arab countries.

Mrs Enid Bloggs of The Old Vicarage, Symington-on-Sea, isn't really going to want her expensive tat delivered to an address in Saudi Arabia, yet they keep trying and sometimes they get away with it.

Adrian

Except, of course, the real fraudsters. Despite having punitive and inconvenient 'security' hoops for us all to jump through the fraudsters still manage to get away with it.

It may me think that the 'hoops' are just there for show.