Bank can't cancel a fraudulent visa transaction

This is a very good reason to always try and use a *credit* rather than debit card for purchase transactions as there is less chance of your card details leaking out. At least then it's the CC card companies money that gets frozen rather than your bank cash, although if it's your only credit card you may find you can't use it till the problem is sorted.

Complete and utter BS! Give them hell on the phone and follow it up witha letter sent by recorded delivery.

Chris,

It wasn't Lloyds bank was it? last year I had a similar problem, when I asked the bank they said the 2000 difference was down to computer problems, and they removed the reserve on the 2000 so the available and current balance were the same.

However the next day the 2000 disappeared from my account (debit card), after a number of phone calls, visits to the bank, they eventually agreed to repay the money to my account (took them 30 days to do it!!).

Simon

I hope you charged them interest on it at unauthorised overdraft rates. Plus a management fee, of course.

I do recall a problem being sorted out very quickly by my Credit Card issuer when I paid off everything except a disputed amount and told them I'd start using the card again after they had sorted it out.

"Simon" wrote in news:cdahoo$t3o$1$ snipped-for-privacy@news.demon.co.uk:

No, Abbey National (business)

I think I got lucky as the transaction doesn't appear to have gone through.

Chris