Hi
Has anyone managed to reset their password online?
I had a mental block and forgot my password (at least it wasn't what I recalled) so tried to reset the password using my E-Pin. The page that comes up asks you to enter and confirm a new password, plus it also displays 2 extra text-boxes but with no indication of what you're suppposed to type into them.
If you leave them blank a dialog appears asking you to enter the answer to secret question 1. The problem is, it doesn't tell you what secret question
1 is! When I registered I recall providing a number of questions and answers (school, birthplace etc) which I could readilly recall, but I don't recall the order - so I have no idea what question 1 is.
The Indian help desk is no use at all. They just tell me to keep trying and then finally they said 'there seems to be a problem - we're looking into it, try later today'
Anyone else been here?
Jeff