I've only been lurking for a couple of days... so maybe I'm asking a common question... then again these things change quite quickly.
I've had a standard Natwest current account for the last 16 years, but recently a few things have got my back up;
- several complete failures of their cash point system, which in one case meant failure to withdraw any cash from about 10 different machines (natwest and other associated machines), and having to borrow money from a friend to get home.
- being charged £20 for being overdrawn (by about £1.60 for less than
12 hours) because *they* changed the date of a bill payment made via their website.In light, I've been reviewing this account and other possible alternatives. Although I have various savings, having a current account with an average of a month or twos pay getting 0.1%, I could do better.
Now the questions;
1) It's easy to see the current rates... but do current account rates generally drop like savings accounts? For example the Lloyds TSB Classic Plus Account looks good.. until Dec 2004. Other provides *seem* more consistant, is this true?2) How often do you change current accounts? Are there any adverse affects? For example if you wanted to buy a house in the near future?
3) How flexible are providers? Is it possible to get a better rate/deal? For example when I wrote a letter to natwest complaining about the above points, I was refunded the £20 charge, but on the question of interest rates, I was told... well open a savings account then. Doh! So thats I have various savings / ISAs etc... my natwest account is(was!) my day to day account... and having seen the other options available, well my impression is they don't want my money. Is just the fear of moving that stops people?4) Talking of fear of moving current accounts... any tips?
I'm looking a perhaps a cahoot current account (no chequebook)... should I run the two in parallel, or should I just go the whole hog and change?
Regards Mark