Limit of £59 at petrol pump

The local petrol station I use is called Esso Brooklands. It's my preference because it offers the convenience of using my credit card directly at the pump, avoiding the queue at the counter.
However, I'm becoming increasingly frustrated at the limit of £59 that is imposed. This has been the same for YEARS now. While it's still an amount that makes me wince, it's now well below what I need to refill a virtually empty tank.
Does anyone else use a similar service? What limit?
Any idea why hasn't the limit been increased? (The man at the cash till didn't have a clue.)
I'm looking for an appropriate email or surface address I can use to raise this, so any suggestions please?
Reply to
Terry Pinnell

I recall the limit being increased at Tesco 'pay at' pumps from £59 to £99 in the not-too-distant past. (Probably years rather than months, though.)
Is that Brooklands as in 'near Weybridge'? If so, there's a huge Tesco with a filling station nearby...
Reply to
Cliff Frisby

I assume you have tried other filling stations and have the same problem? The other option of course is a set limit placed on your card by your credit card company.
Gio
Reply to
Gio

This is the only one with that facility that I've ever used.
I'd assumed that wasn't the issue (my CR card limit is over £8000) but I'll phone Mastercard and check right now.
Reply to
Terry Pinnell

As I thought, it's not a limit they imposed.
So I'm now trying to reach Esso.
Any other Esso service station users with feedback please?
Reply to
Terry Pinnell

I very much doubt it's been like that for capitalised years now (by which I presume you mean a lot of years), since only a few uncapitalised years ago it was generally a lot less than that. I've only see it go up to £59 fairly recently. Some petrol stations now have a floor limit of £99, but they're still less common.
Because the petrol station's card handler hasn't raised it.
You'd need to find out first which card handler the petrol station uses. To get that, you'd probably need to write to their head office. Not that that will be the HQ of the operator, not Esso, since most branded petrol stations (as opposed to supermarket petrol stations) are franchises.
Mark
Reply to
Mark Goodge
My local Esso also had a £59 limit but upped it to £79 several months ago.
I had a job interview at a company that handled card payments and mentioned the £59 limit, apparently was really a £60 limit but it was set a pound lower in case of a pump overrun.
Reply to
Steve Pearce

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