Today I queried my credit card statement with Natwest. I always pay my balance off in full every month so I was surprised to see that I had been charged interest, albeit a small amount.
The response from Natwest surprised me. I made a charity donation via the just giving website a couple of months ago and apparently this sort of transaction is treated by Natwest as a 'cash advance' and interest is therefore charged for the following three months. I have made many donations to charity via just giving in the past and don't recall being charged interest on any of them. I find it, quite frankly, appalling that Natwest is profiting from charitable donations. Surely they could pass these interest amounts onto the relevant charity?
I will certainly be using my debit card for charity donations in the future.
I wonder what other transactions they will start defining as 'cash advances' in the future.
Anyone else come across this problem with Natwest or other card companies?