Hello everyone.
I have been with ING Direct for some time, but shifted all my money out after their stupid choice not to increase their rates in line with the recent rises.
However, I checked their website the other day and I notice that they have created a new account for existing customers only, offering an interest rate of 5.65%. I have looked through the terms and conditions and can't see a catch. I was expecting something like "no interest in any calendar month in which you make a withdrawal" but there's no sign of it. Is there some other reason why this account might not be as good as it seems on first glance? Or are they really that desperate to stop existing balances disappearing because of their refusal to increase the rates on their ordinary account?
The problem is, now they have three accounts, and different accounts for existing savers, they have completely undermined the reputation they built themselves for the past few years of simple, transparent account structures that are fair to everyone.
Reece