My mum's bank account doesn't have a cheque book provided, so she's having lots of difficulty in opening an ISA as most of the ones that have been researched say you must open the account with a cheque drawn on an account in her name. Anybody offer any suggestions on what she can do. Speaking to the banks themselves has so far proved useless because the automiton just says, "no cheque no ISA".
My mum's bank (Abbey) won't give her a cheque book because she's retired and they say she doesn't pay in enough money every month, although they do have a substantial amount of her savings.
As far as I am concerned, this is social exclusion and my mum is being restricted from getting good interest rates on her savings because they won't give her access to the things she needs to access those goods and services.