While surfing the Web for information on tax credits I came across a Web site from taxcredits.org.uk stating that many people are owed a tax credit payout from the Inland Revenue for the period 2002/3. The site invites those that might be eligible to claim through it, but then states a £94 processing / administration charge is deducted from successful claims.
As these payments are made to those on relatively low incomes isn't it outrageous that their entitlement is reduced by a significant amount merely for claiming what they are owed. Is it possible to make a claim directly from the Inland Revenue, and if so what is the procedure and to what office should the claim be addressed?