Re: Amerada -> PowerGen

Is that using the figures supplied in the letter and your useage or from uswitches' data on PowerGen? PowerGen nee Amerada may well have a different tarrif to PowerGen already listed.

Just a thought.

"Dave Liquorice" wrote in news:nyyfbegfubjuvyypbz.hktkx80.pminews@192.168.8.1:

I used four combos:

a) using two different tariffs:

1) PowerGen tariff as written in letter 2) best PowerGen tariff on uswitch.com

b) using two different figures from my end:

1) actual annual spend in . 2) actual annual usage in KwH.

Telecom Plus "Guarantee" the cheapest duel fuel gas and electricity, only if you take up their cheap land line telephone deal which is also very cheap. I am with them. The bottom line with all three is very cheap indeed.

They don't come up on the comparison sites as they are not there. With many of those sites the companies have to pay to be there and pay the site commission on sales via the site too. Telecom Plus refuse to do this. I read they are going to the advertising standards or fair trading people about the sites as they say they show the cheapest deals and Telecom Plus never come up, and Telecom Plus have the cheapest "guaranteed".

In article , Nick Pitfield writes

How do you know they are *complete* cretins?

For all you know, some of them may have parts missing...

I switched about 2-3 months ago from Scottish Power to Amerada. I got the letter this week and I've also done a search on uswitch.com and now found that best deal is Scottish Power!

I've no doubt it will be fun and games trying to get back some of the credit in my gas and electricity accounts from Amerada/PowerGen

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ GreedyMoose - Online offers, vouchers and coupons for the UK

How strange. I changed to Amerada for both gas and electricity in July last year. I've had no problem with the exception of my monthly payment for gas.

They started me at 38/month which I thought was fair. In February they reduced it to 32/month as I was running up too much credit. (We have a gas Aga, hence why we use so much gas.) On the anniversary they informed me that they were increasing the monthly take to 43. When I looked at what was happening I found that (a) they had not got a meter reading since Easter and (b) whilst the review was on the anniversary of the switch to them - 27th July - they had not taken the first payment until 8th August. If I gave them a new reading and they took into account the '12th' payment I was actually in credit, so the 32/month was right.

When I first asked them to support their calculations, and then presented them with my facts they agreed I was right and left the payment as it was.

Am I the only one not to have significant problems?

I was previously on Amerada Online, but lost them when I moved house after they went bust. I went for Scottish Power in the end. It is fractionally more expensive than Atlantic, but has a better customer service rating. Also, the Atlantic deal had some sort of dodgy 10% rebate at the end of the year clause. I got the impression that this meant they could up their rates (or provide atrocious service) and you'd still be tied in, as you would lose the 10% "bonus" that is required to make their prices look good.

Christian.

I have just moved from Atlantic, who have this week, I think, put their prices up 3%.

In the 6 months I have been with them, they did not give TXU a final meter reading, meaning that TXU continued to bill me; they produced a bill showing an "actual" (not estimated) reading £70 more than it should have been, which was interesting since they never read the meter; they then took 2 lots of Direct Debits in 1 month and claimed it was a "system failure." Helps their cash flow though.

I could never get through on their 'phone line and letters took at least

4 weeks before a response was received.

The highlight was a call from a market research company that called wanting to know why we were leaving Atlantic!

I hope Scottish Power, to whom I am now transferring, are less of a shambles.

As an Amerada Gas online customer, I got the Powergen letter 2 weeks ago and gave notice to quit immediately and signed with Atlantic last night. Seeing the posts today about Powergen and Atlantic price changes, I went back toUswitch to re-check prices with somewhat puzzling results.

Compring gas only: Atlantic are cheapest with Powergen sixth, Electricity only: Altantic 2nd Powergen 13th but dual fuel: atlantic 1st but powergen third.

Does this mean Power gen are giving extra dualfuel discounts

Bob

I'm really confused now (but that's not difficult!) I'm an Amerada Online customer (Elec & Gas). I haven't received any letter, as yet. Also, the prices they are charging me haven't changed. Re-tried uswitch.com and they still reckon that the cheapest option is to stay put with Amerada.

Pete

No issues yet. The changeover has happened very smoothly. I didn't even send them back the form they sent me giving them permission to ask the original supplier to cease supply. I suspect this wasn't an issue because I had just moved in and didn't actually have a signed contract with the original supplier, who will just be happy to be paid for the two months.

I think their initial assessment of 60pm for gas is high, and have asked them to drop it somewhat. I suspect they are going on previous usage at the address, or something. However, I'm having the heating system replaced and it got a good SAP rating in the survey (despite have uninsulated solid brick walls and single glazing).

Christian.

No need to trawl if one company guarantees the lowest prices.

Telecom Plus "Guarantee" the cheapest duel fuel gas and electricity, only if you take up their cheap land line telephone deal which is also very cheap. I am with them. The bottom line with all three is very cheap indeed.

They don't come up on the comparison sites as they are not there. With many of those sites the companies have to pay to be there and pay the site commission on sales via the site too. Telecom Plus refuse to do this. I read they are going to the advertising standards or fair trading people about the sites as they say they show the cheapest deals and Telecom Plus never come up, and Telecom Plus have the cheapest "guaranteed".

Energy watch used to do this but now only give comparison sheets at

They also give links to other comparison sites.

I wonder how companies that behave like this have any customers left. It does puzzle me to see anyone dealing with a company when they know how bad they are.

In my mind the only time its worth dealing with trouble makers is when its a non-essential item, its stoooopidly cheap, and you're well prepared for the risk and agrro. I.e. not very often. Sure as heck wouldnt deal with monkeys for essential supplies like electricity.

Companies today are astonishingly incompetent. Thankfully they will put themselves out of business this way, but it takes time.

Regards, NT

I've not seen anything either, although I am watching this thread carefully.

Is this the same as the deal offered to transferring Amerada customers ?

Daytona

automatically

I have not received my letter yet but i have just used uswitch to compare and the next two best deals are with Atlantic at 15 worse off. Problem is third best deal is with Powergen being worse off by 30.

It seems like a lot of hassle moving for an extra 15 a year, but i am very p*ssed off that having transferred to Amerada 6+ months ago from Powergen i am now back with them. I'm thinking of moving to Atlantic out of spite.

Both deals with on-line dual fuel accounts.

Does anyone know what is contained in these Powergen letters? Do they require a meter reading when the contract moves over to Powergen after 21 days?

Could anyone scan in a copy of this letter to make available for others?

I too haven't received it yet.

I take it, Powergen are not maintaining existing rates for Amerada customers.

Daniel