I beleive that this is a different situation to that posted above.
A friend of mine has received a request from HM Revenue & Customs (HMRC) for the repayment of an overpayment of Working Tax Credit.
The overpayment has not arisen through either an incorrect application or due to her not informing them of a change in her circumstances, but is in fact down to an administration error that HMRC have made. This error appears to be that they paid her through her wages and then again directly into her bank account, or at least this is what she has been lead to believe from the content of the letter requesting repayment of the overpayment. Surly, if it is a case of HMRC making an administrative error which lead to the overpayment, then she has a right to appeal and request that the overpayment be either reduced or better still written off altogether.
There is also a possibility that if she does have to pay this overpayment back it may cause her hardship as she is only on a low wage, hence her entitlement to Working Tax Credit, and has lots of bills/outgoings.
Any advice given will be gratefully received and passed on to her.
Bearcat