Repayment of an overpayment of Working Tax Credit

I beleive that this is a different situation to that posted above.

A friend of mine has received a request from HM Revenue & Customs (HMRC) for the repayment of an overpayment of Working Tax Credit.

The overpayment has not arisen through either an incorrect application or due to her not informing them of a change in her circumstances, but is in fact down to an administration error that HMRC have made. This error appears to be that they paid her through her wages and then again directly into her bank account, or at least this is what she has been lead to believe from the content of the letter requesting repayment of the overpayment. Surly, if it is a case of HMRC making an administrative error which lead to the overpayment, then she has a right to appeal and request that the overpayment be either reduced or better still written off altogether.

There is also a possibility that if she does have to pay this overpayment back it may cause her hardship as she is only on a low wage, hence her entitlement to Working Tax Credit, and has lots of bills/outgoings.

Any advice given will be gratefully received and passed on to her.

Bearcat

Reply to
Bearcat
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So she didn't notice their error immediately?

Reply to
Mogga

From what I can gather she was not aware of the overpayment until she received a request for its repayment.

Reply to
Bearcat

So when they originally wrote stating how the amounts to be paid are calculated she did not check that the information she had provided was correct......bit stupid. Like people not checking their payslip's.

Reply to
Alan Ferris

What has the calculation of payments got to do with how they are paid?

She appears to have been paid twice once through her wages and again direct into her bank account or so HMRC are implying. However, she was only aware of the one payment until they wrote to her.

Bearcat

Reply to
Bearcat

"Bearcat" wrote

Which one was she aware of?

Reply to
Tim

I'm not sure, I will have to ask her. What difference would it make which payment she was aware of?

Bearcat

Reply to
Bearcat

"Bearcat" wrote

I was just wondering which of her bank a/c or her wages that she doesn't bother checking!

Reply to
Tim

If she is anything like me it will be her wages as I never check mine as they never change from month to month until I have a pay rise.

Bearcat

Reply to
Bearcat

S0 now she did not notice the increase in pay....utter crap, it would be on her payslip. This herring is starting to smell worse and worse with each posting,

Reply to
Alan Ferris

So you are saying when you check you bank account you would not notice that suddenly you had been paid more without a pay rise. This herring stinks.

Reply to
Alan Ferris

herring

No, the implementation of the tax credits system stinks. Unless you've actually claimed both WTC & CTC you probably won't have a clue. It has genuinely left lots of people completely confused as to how much they should get and how they should get it.

Initially it was paid as follows (for employed people):

The WTC except for the childcare element was paid through wages. The childcare element of the WTC was paid direct to your bank account. The CTC was also paid direct to your bank account.

Then they changed their minds and decided to pay everything direct. So initially most people would have got payments both direct and through wages.

Then you get all those adverts saying how tax credit have increased (for certain people), so when you get a larger amount paid direct and a similar amount still paid via wages it wasn't a surprise.

Then you get the confusion as to what year's earnings it is based on - you need to declare the previous year's earnings (or the year before that in the iniital year), but the amount you are entitled to is actually based on the current year's earnings unless that less than

2,500 (in the first few years) or 25,000 (since Apr 2006) more than the previous year's. So on your first claim - you need to declare last year's earnings even if your circumstances have changed *since last year* but *before you claim* - therefore you need to report a change of circumstances *even if your circumstances haven't changed since your claim*!!

Most people haven't got a clue how to work out whether the correct tax & NI has been deducted from their pay, and that's a piece of piss compared to working out whether tax credits are correct or not.

Reply to
Andy Pandy

I did not say anything I wrote it, and what I wrote was that I would only notice a change as and when I get a pay rise as that is only when it changes for me. I never bother opening my wage slip when I get it as the amount i'm paid only ever changes once a year due to a pay rise and so I already know what is on it with out opening it.

Bearcat

Reply to
Bearcat

You have no clue in this matter do you? And by the way I think its something emanating from the hole in your bottom that you can smell.

Bearcat

Reply to
Bearcat

But you did say you check your bank account, are you now saying you don't or that you would miss the pay increase on your bank statement. As I say, it does your statements do not wash.

Reply to
Alan Ferris

Awwwww no facts just insults, we can see that your facts do not exist.

Reply to
Alan Ferris

I have now come to the conclusion that you are a Troll and so will now be ignored.

Bearcat

Reply to
Bearcat

ROFLMAO! As school yard insults did not work, I will have to pretend he does not exist>

Why do these people bother to try and have a debate if all they will do is run away when their flimsy statements are challenged?

Reply to
Alan Ferris

Since when has using GMT/EST been wrong?

Reply to
Alan Ferris

Don't you mean earlier? :-)

There's nothing wrong with using GMT outwith the operating period of BST. If you do so within it, there is everything wrong with it, unless you make clear you are doing so. By default, if you mention times, particularly in an official capacity, you are presumed to be referring to civil time, which in the UK is BST in summer and GMT in winter.

What the hell is EST when it's at home? It ain't at home here. I suspect you might mean European Standard Time, but that doesn't exist.

Reply to
Ronald Raygun

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