bunch of thieving hypocrites.
Yes, we all know this but I just need a rant...
I wont name names so let's just call them LTSB for now.
I am in the process of closing my company who have banked with these people since 1986.
So, from experience in closing a company deposit account with another big bank I decided to transfer the bulk of the funds to our personal account (bloody glad too) leaving just a few hundred to sort out. The same day I transferred the funds I wrote to them informing them to close the account and where to send the balance.
Three days after I transferred the lump both my wife and I received letters informing us that they had tried to contact us (no they bloody well didn't cos we have an answer machine and it shows any incoming calls) and please would we ring them on an urgent matter. Yes right the old sales ploy, they got a few bob we need to get it stuffed into a 1% deposit.
It's been 2 weeks now and I have been chasing them to determine receipt of my letter......all they keep saying is "there's nothing on file" can you send another letter............yes right.
I repeat, bunch of thieving hypocrites...........