Due to my own careless stupidity & my misunderstanding of a repayment schedule I thought I had agreed with the council, I received a letter from a debt collection agency demanding payment for unpaid council tax.
I called the council to discuss the situation and they said it was out of their hands as the debt has been paid to an agency. I have 4 years good history with the council and this unpaid balance was a genuine mistake on my part. Honest!
I called the agency and they were rude, agressive and totally unwilling to bend. I suggested I could pay the balance over 3 months starting in a week but they point blank refused calling me a liar, etc.
I put my proposal in writing and received a reply reiterating their refusal to accept my terms demanding I pay in 2 equal amounts with the first payment due by return. They don't seem to realise if I had this money I would have paid already!
They want their money & I want to pay it but they won't go along with my proposal and said they will send bailiffs if I don't cough up immediately!
Why would they want to go to the expensive & trouble of sending bailiffs when there is not guarantee the bailiffs will recover anything worth much? Especially when I've offered a sensible schedule of payments?
I don't understand what they're doing!