Recently did a wire transfer of STG to Poland. Lloyds TSB Bank originally said fees would be 5.50. Then next day changed their minds and said that they couldn't send "economy" to Poland as it wasn't on their "list". Accepted that, and ended up paying 13 fees instead. They asked if I wanted to send in STG and have the Polish bank convert it, or convert it to Zloty at the Lloyds side and have it sent that way. They said the Polish bank would add a fee if they had to convert STG and there would be no extra fees if I sent in Zloty, so chose the second option. Now got a letter advising of the breakdown, and turns out there was a fee levied by the Polish Bank. It wasn't a large charge, but a charge nonetheless. Possible to claim back from Lloyds, as they said there wouldn't be any extra charge, or will they get difficult?
Marcus