We upgraded from windows 98 to windows xp and just installed the microsoft
RMS software. We are unable to get our barcode blaster to print properly.
We use 2.4 x 1 labels, 4 up. All we get to print are the settings (numbers
and letters) with no barcodes...
Any information would be appreciated.
Barcode Blasters can use either Cognitive's Windows Drivers or the
Generic/Text Driver. Which one is appropriate depends on the label format
you are trying to print - the Barcode Blaster formats that install with RMS
are meant for use with the Generic/Text driver.
It sounds like you have set up the printer using the windows driver, but are
trying to print a text format. Go to Control Panel, Printers & Faxes.
Delete the Barcode Blaster Printer. Add a Printer, use the Generic/Text
Only driver. Try printing you label to the newly defined printer.
Thank you for your earlier response. The type of barcode we are trying to
print is alpha/numeric (ie cry109981). If we choose to use the barcode
format that came with our RMS system, there is no preview for this. Would
you still recommend installing the generic printer drivers? Is there more
detailed information that you would need to make the decision? Please advise.
"Barcode Format" is an item property in RMS. You can think of the Barcode
Format as being similar to a Font - it determines the size and placement of
the bars that represent your lookup code. Only a few Barcode Formats
support Alpha-Numeric codes though, so you have to be careful of which
format you choose - in general, it's a good idea to stick to relatively
short (6-8 char) numeric only lookup codes to get the best results from your
barcode printer and scanner. I don't remember off the top of my head which
barcode formats will work with the type of lookup code you used as an
example - do a Google search for barcode formats and you should find many
sites that list the requirements of each format - I think there's one called
The "Barcode Format" has nothing to do with the label preview, although if
you select a barcode format that doesn't work with the lookup code for the
item, you may not see the barcode displayed. I think what you are referring
to is the "Label Format" which is either a text based description of how the
label should look, or a graphical layout designed in the Label Editor of
RMS. The text based label formats cannot be previewed in the label wizard.
If you try to print a text format label to a windows printer, you will get a
print out of the text commands that were meant for a generic/text printer -
the 'settings' - which I thought was what you described in your initial
If you have designed a label in the label designer, then that should use the
barcode blaster windows driver. If you are getting the label to print
properly except for the barcode, it usually is because either no Barcode
Format was selected for that item (in Item Properties) or because the
barcode field in the label designer is too small for the barcode to fit
into. Just upgrading the OS should not have had any effect on your label
format - assuming that you had saved the .lbl file and didn't have to
re-create it from scratch - the only thing that should have been affected by
the OS change would have been the installed printers/printer drivers.
Cognitive Barcode Blaster Windows Driver will not work with RMS, you will
have to use Generic Text printer driver. You will not be able to use RMS
built in Label Designer to design your label, instead you will need to use
their programming language code to design your label in notepad and save the
file as .lbl file extension.
You can find a guide to programming for Blaster from cognitive website, you
will also find more technical notes on how to code for Barcode Blaster from
RMS Knowledge base, which will also tell you the function name for all the
fields in RMS.
Also, you can use CODE128A or CODE128B for alpha numeric barcode, I forgot
which one supports lowercase letter, but one of them only support uppercase.
However, I recommend that you use CODE128C and using numeric only if your
barcode is too large for your label, which I think it will be since you are
I hope that was of some help.
I want to print labels of multiple items at same time by selecting multiple
items in item window but my Barcode printer doesn't print all labels, it only
print label of 1st time, can any body give me proper guidance
I am having these same problems, using the exact same size label. Were any
of these solutions successful for you Matt, or did you find a new solution?
Saw this topic, perhaps someone could lend an eye on this issue.
The software company that I'm with uses Cognitive Barcode Blaster Advantage
LX printers. We used to make use of the Generic Text Only driver, however it
lacked the fine control and design options that the graphical drivers from
Cognitive (really NiceLabel.com) have. This has worked beautifully for the
last few years.
In the last month and a half I've had a sudden increase in calls now
reporting the same issue Matt reported. The barcode does not print, instead
the ISBN prints surrounded by *'s. We use Code 39 to print these fonts.
I have a printer shipped to my office by a customer that had this behavior.
When setup on brand new Dell Optiplex the barcode does not print. However,
when setup on a 4 year old XP machine that has not done windows update in
about 10 months it works just fine. I've swap tested the power supply and
printer cable so I'm sure it's not the hardware at this point. I have my own
printer in house and it works fine on our machines, but when connected to
that new Dell Optiplex it has the same problem.
There must be some recent change here, either a windows update or some
system level change to the Code39 font. I've tried copying my code 39 font
to this new system in hopes there was perhaps a backwards compatability issue
with some version change. Interestingly enough when you go to the Fonts
manager in windows and try to open that particular font file none of the
sample barcodes are displayed, merely their sizes. On that older machine
they display just fine.
Any input on this matter is greatly appreciated. Thanks!