Hi,
We recently upgraded to RMS 1.3 from Quicksell 2000. We got new registers but kept our old accessories (cash drawers, scanners, receipt printers, etc). The change over went relatively smoothly, but we are still having trouble printing labels. We have a Cognitive Blaster Advantage and we are using the Windows XP generic printer driver.
Our problem is that whenever we print more than say 10 labels, we start to get errors. Sometimes the printer skips a label. Sometimes it leaves off the barcode or prints the price incorrectly. We receive orders where we need to print hundreds of labels. With the new system, this has become extremely time consuming.
I have tried changing the TextBuffer and the Overflow Buffer on the printer and that has helped, but not significantly. I'm sure that it is a setup issue, but I don't know what. Can anybody help? Thanks
Jeffrey Siegel Bear Necessities