Hi, I need to change the path in Store Manager for QuickBooks since we moved th e company file to a network drive but am not able too. Anyone know how to a ctually be able to edit this as it is greyed out. I did try changing to non e and then back which goes back to the original setting. I even tried looki ng in the DB in Studio management to no avail. Thank in advance!
Change Quickbooks path in Store Manager
Apr 05, 2017
Last reply: 3 years ago
1 Replies
It sounds like you're trying to update the path for your QuickBooks company file in Store Manager, but the option is grayed out and unable to be edited. Here are a few steps you can try to resolve this issue:
- Check your Store Manager version, if it's not the latest version then try upgrading to the latest one.
- Check the user permissions, if the user is not an administrator then try logging in as an administrator.
- Try disabling the integration of QuickBooks in the Store Manager and re-enabling it.
- Check if the QuickBooks company file is open or in use by someone else, if so then close the file and try again.
- If none of the above steps work, you can try uninstalling and reinstalling the Store Manager and QuickBooks integration.
- If the issue persist, try to contact Store Manager support team for further assistance. Please let me know if you have any other information that may be relevant to this issue, so I can assist you better.
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