Configure HP LD220 Customer Pole Display

I'm having problems with my new RP3000 system. My Customer Pole Display is not working well. RMS offers me two lines of text -- with 3 different
animation effects.
My line 1 shows up many times on line 2, and visa versa.
If I select scroll, 1 line of text... scrolls across both lines on the display.
I have the OPOS code set as ld. I'm not sure if this is right or not.
Can you help? Thx.
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Dan:
Thanks for helping with this problematic add-on equipment. Is that the problem... SCROLL?
I would like to utilize this feature if (no-bugs) possible, in order to show 20+ characters in my message(s).
Do you think that my OPOS code of "ld" is OK?
Thanks again,
Don
"Dan@TouchSystems" wrote:

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try it, if I remember correctly that model doesn’t support opos, I m not sure 100% again turn off all effects, and see if you like it, although I think that is your only choice

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Dan:
I got to try your suggestions on site tonight. Still not really happy.
On the RMS config screen... I type my Line 1 Text... and my Line 2 Text.
I save and start POS... my display is inverted... Line 1 Text on bottom, Line 2 Text on top. I reset power on pole, get out of POS, turn on pole, log into POS, and it works OK for a while... then shifts back. It does not remain the same.
on RMS config screen, if I try to print date/time on line #2 and select use Date/Time format, things really get weird. I believe that i got dates on both lines of display itself.
I'm still running OPOS setting inside RMS config screen. If you select that you wish to have Customer Pole Display and you with to send message there, RMS requires you to provide OPOS code.
Hope you can help me a bit more,
Thanks, Don
"Dan@TouchSystems" wrote:

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Hey Dan:
Can you please look at my note I last wrote? You seem to know so much about this problem and I'm hoping that you can continue to steer me in the right direction.
How could I go about getting the INSTALLED OPOS assigned name for the Pole Display as it was installed on this HP RP3000 register? I know that its value is stored somewhere, I just cannot find it.
Thanks, Don
"Dan@TouchSystems" wrote:

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Have you tried to contact the customer support team? I have used them many times and they are very helpful. They have different levels of support members to help even the most complicated questions and problems regarding their POS Software.
U.S./Canada Toll-free (1) (888) 477-7989
Worldwide (1) (701) 281-6500
Availability and hours of operation: MondayFriday, 8:00 A.M.6:00 P.M. Central Time (UTC-6) in the U.S. and Canada.
Support, www.AlexandriaComputers.com
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What drivers are you using?
Have you tried to install the latest (4.0B) OPOS drivers from HP? http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&swItem=vc-67301-1&jumpid=reg_R1002_USEN
Have you tried to use the OPOS test utility that is part of that package? After installing the above package, there should be a program called VFDTEST.exe in C:\Program Files\Hewlett-Packard\HP Line Display\OPOS

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