We are using RMS 2.0 and are trying to configure the scale to be recognize by the RMS software. The scale seems to installed correctly on its own, but the interaction to read the weight inside the RMS, does not work. Here are the details : When we use the weight scale admin, it gives a corect weight. But after when we go the Microsoft RMS and selection the option to configure Microsoft opos service objects to configure the scale, it tells us weight - no data, status
- error extended 114. Any thoughts on how to solve it with this particular scale ?
Thanks.