Hello. I am running Franchise nail salon business. We tried to void service charge made couple days ago but I was not able to do it. It does void transaction in the system but it did not give the authorization number. According to bank, I can not void the transaction that already batched but I did that for couple years. Did credit card law changed or something? Bank told us to return instaed of void but I couldnt make return because it is non inventory item. Is there anyway I can give money back to customer? Please be advised. Thank you.
- posted
15 years ago