Cant have a bank account! How about a credit card?

Nov 06, 2004 19 Replies

Friends son, now 18 went into his local branch to enquire about "upgrading" his teenager account to a normal current account (and hopefully a 50 overdraft just ti help with cashflow if wages are late clearing etc). He currently pays in wages of around 1200 a month and take most of it back out again via ATM. He has no borrowing or other cards.



Girl on the desk in the bank tooks details and copies of ID (passport, bank statement etc even though he had an account their for the last 15 years), and was then told that the banked declined the account and he would not be able to open a current account at all (with or without overdraft) The girl said "the computer usually gives a reason for declining" but no reason was given and the girl in the bank couldnt see a reason why.



He was advised that it was not a problem as he could keep his exisiting account until he was 19 - but why dont you apply for a credit card? The clerk filled in the details and told him that he would receive details in the post. A couple of days later a letter arrives to say the application has been accepted, and he received a Platinum Card with a 4500 credit limit?



So the same bank refuses even to upgrade an existing account to a standard current account - get gives a platinum credit card with a immediate credit limit of 4500?



Any else experienced a similar situation? -


Yes, exactly the same with my daughter, with the bank for donkeys years, wanted to upgrade her account so she could get a proper debit card instead of an electron card. She was declined by the person she spoke to, who did mention that she could get a credit card instead! so I went into bank with her the next next day, saw the manager,and she arranged an account no problems. My daughter was earning about 1/3 what your son is (part time job) but had several 1,000 in the bank (saved for her gap year).

IIRC the person doing the upgrade had done something stupid which meant that the computerised system would automatically reject the application, but I cant recall exactly what it was. The manager said 'this is a training issue' and sorted it straight away.

"Computer sez Nooooooooo"

Among bank staff the computer is affectionately known as the man from Del Monte.

Yes, this seems to be pretty common. I've had them refuse to open a deposit account when they were happy to give me a credit card.

Come on folks! Vote with your feet! If one bank wants to play silly b*gg*rs ... just go along the High Street and find one that is prepared to act in a more reasonable manner.

Is it possible to do anything else?

It wouldn't surprise me if "the computer" that declined the application reminded the clerk ( on the same screen) that if they got the customer to apply for a credit card they would get a pay bonus!

Banks prefer customer in debt rather than to run a current account in credit.

Why do people have such difficulty understanding that the credit scoring factors for credit cards and current accounts are totally different.

Why do people have such difficulty understanding that the credit scoring factors for credit cards and current accounts are totally different

I dont know they do, but they probably do find dificulty understanding why someone may be refused a bank account with an absolute maximum liability of

3,000* (presumably because the bank doesn't think they are worth the risk?) but given a card with a maximum liability of 4,500?

Because a current account doesn't necessarily involve extending credit at all, it ought to follow that the criteria are indeed different, but they should be *less* onerous for a current account.

Because I think it should be stricter for a credit card than for a current account.

The current account doesn't neccesarily need to have a cheque guarantee card.

I did say that was the maximum possible :-) Which emphasises the stupidity of whoever put these credit scoring rules in place....lets notblame the computer here, some numpty or meeting of numpties is responsible for the set up.

Isn't it less onerous for credit cards because they can make more profit from them?

In message , Peter Saxton writes

No. The risk is higher.

Agreed but on balance the risk return ratio may be more favourable.

Surely on balance the risk is still higher?

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