Customer Profile

May 29, 2007 3 Replies

Is there a way I can create a "consent" form within each customer's profile information for me to print and for the customer's to sign?


Can you expand on that a little? Not sure what you mean by "within each customer's profile". Do you want to use a Signature Capture Device or just sign a hard copy? Do you want to print a template for the customer to sign, or the image of the signed copy? Do you want a template that gets pre-filled with the customer's name, address, etc?

The simple answer is probably that you will need an add-in to do that, but it may be very simple of very complex depending on your details...

Glenn Adams Tiber Creek C> Is there a way I can create a "consent" form within each customer's profile

This all applies to MS RMS. I don't know MS POS very well - not sure how much of this crosses over...

Look at the "Additional" tab of Customer Properties. You have 5 Text, 5 Number and 5 Date fields that can be entered.

Now look at Store Operations Manager, File/Configuration, Store Tab, Captions Button. Here, you can set the label that RMS will display for any of these custom fields. I would probably use a date field - set a caption to "Consent Signed On".

Now when a customer has signed a consent form, the cashier can enter the date on the Additional Tab.

You are going to need a custom application to do sig capture. RMS only does that for Tenders and frankly, the way it stores the signatures is not very useful.

Glenn Adams Tiber Creek C> I guess the easiest way to approach this is to have a signature capture

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