RMS Hang up

Hi All

On RMS-POS, after we issued transaction it's come Change screen ,cashier will returned change and close cash draower after that press enter to close change screen. The problem when he press enter POS is hang up to 15 secound and that problem it's happen so many time. Is there anybody khnow about this?

we use RMS 1.2 with dongole 1.3.

Reply to
MOH. OWN
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In Register Properties, Cash Drawer Tab, make sure "Wait for drawer close" is unchecked. This may not be the problem, but it's the only thing I can think of that might cause a delay right there.

Do you have any add-ins installed that run either at the end or beginning of a transaction? Any other mods like database triggers that might be running on insert into the transaction table?

Glenn Adams Tiber Creek C> Hi All

Reply to
Glenn Adams [MVP - Retail Mgmt

This happened to me. It takes 15-30 seconds to print receipts. Even when you lookup journal, the PC gets really slow.

What I found was that I had the POS PC'c Windows default printer (not the receipt printer) on a laptop on the network. When the laptop is plugged to the network, the RMS has no problem. But once unplugged, the RMS looks for the default printer. That causes the delay. RMS uses Windows default printer for printing and viewing receipts even though the receipt is actually printed from OPOS printer like Epson TM.

So the soluti> Hi All

Reply to
sammm

Hi all

thanks for fast replay

1-on Our POS we dont have any other database only SO database and we never use any add on.. 2- we use OPOS driver for printer and it's print proparly and evrything don without problem only when they go to close change screen. 3-for waiting cash drawer i put 5 secound and I try to disable but it's same thing happen.

I send POS information so maby help us. MOH.OWN THE BODY SHOP K.S.A MOB:+966 557266607

Reply to
MOH. OWN

Hi All

I find some thing important when i press ENTER to remove change screen. if system hang it's give me (warning 941:The copy protection that used to be on this register was not found. Do you wish to continue?) I dont khnow why this massamge is comeing if dongole is there?

Any Solution??

Reply to
MOH. OWN

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