Error in Detailed Sales Report

Jul 17, 2007 1 Replies

Dear All,



Have you encountered a strange scenario wherein in your shop you have sold 1 item in that particular invoice/receipt # but when it got connected and process the WS401 and when you run the detailed report in HQ level , it was added up with some items which is not in the original shop transactions. Example..



Store A Trx # item Qty



1023 apple 2

in HQ Store Trx# Item Qty A 1023 apple 2 A 1023 orange 3 A 1023 banana 2



Which in the store A transaction, those items where not in that trasaction but somehow when it was connected and processed WS 401, those items where added on the transactions.


***Note: those fruits are use for illustrative purposes only.


Thanks in Advance.



Dear All,

Have you encountered a strange scenario wherein in your shop you have sold 1 item in that particular invoice/receipt # but when it got connected and process the WS401 and when you run the detailed report in HQ level , it was added up with some items which is not in the original shop transactions. Example..

Store A Trx # item Qty 1023 apple 2

in HQ Store Trx# Item Qty A 1023 apple 2 A 1023 orange 3 A 1023 banana 2

Which in the store A transaction, those items where not in that trasaction but somehow when it was connected and processed WS 401, those items where added on the transactions.

***Note: those fruits are use for illustrative purposes only.

Thanks in Advance.

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required