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Item Discrepancy report (HQ)

Dear all, I have the following issue and I do not know what is the cause of that problem, and in the manual of MS Dynamics RMS descript how to solve it which mean Microsoft expecting this happen.

The issue:- I have notice there are item's discrepancy between HQ and Store Qty, that affecting the business where the quantities on worksheets forms (PO, transfer) comes from the HQ Qty that miss leading information for decision makers.

Before I perform the reconciling process to adjust the HQ Qty, anyone have a logical reason for this issue.

The number of stores are = 25 stores

RMS 2.115

Regards

Reply to
Ma
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Hello Sad, Thank you for your help...

Do you mean by item serial (serialized item), or item ID on database level? Even though I use standard items using matrix. I did perform request full item cound to ensure the snapshot date is the same, and request data upload from old date, but the problem still there.

Business peoples consider it a bug in the system, and it does not make sense to reconcile the Qty that means hiding the error not fixing it (root casue of that issue).

I know from my experiance it does not effect any side of the business since the HQ Qty are logical Qty, and when reconcilling the HQ Qty = Store Qty .. so no problem.

The questi> hi ma:

Reply to
Ma

Hi Sad, Thank you very much for your helpful information, an I am glad to share our experiance.

Kindely note, the item type used in that case is Standard (Matrix items) and the delet function is disabled by security.

Is there any recomendations to prevent that descrpancy in the future, like run the descrpancy report daily, expand communication time between stores & HQ.

Thanks alot,

"Sad" wrote:

Reply to
Ma

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