Hi,
I have two questions:
1) I have a multi-store RMS setup with an HQ, a couple of SO Stores and a seperate SO Warehouse system for our inventory. This week we entered about 1,000+ new items into our Warehouse SO RMS thinking that we would do an HQ sync and the HQ would pick up on the new inventory that is in the Warehouse SO. That doesn't seem to be working. This is the first time that I've added inventory since our initial setup last month so any help would be much appreciated. How does a SO level inventory addition make it to the HQ? What if I need to add new items at my store level? Do I have to put them into the HQ to start out and then transfer to the store and add inventory quantities there? Do we have to re-enter all 1,000+ items into our HQ? I'd really like to not have to re-enter the 1,000 items again if I don't have to.2) In HQ Manager, when I view a Department Sales Report under Reports--> Sales--> Dept. Cost/Sales, I get a beautiful report that shows how much we've sold this month in sales, but all of the cost lines for each item are just $0.00. Which really screws the report up because we can't compare our costs to our sales. Each item has on the first page of its item properties, a cost that has been entered by us. Where else is there a cost box that needs filled in for this report to function properly?
Thank you in advance for any assistance you can give me. - Ryan