When we reprint customer statements (Journal > Close billing cycle >
Reprint a customer statement) we set the Opening date and Closing date. However the generated statements do not seem to respect the date filters.
The data in the Account Summary section at the top of each statement is affected by the date filters we specify and displays summary information only for the transactions within the date block.
The data in the Account Receivables Summary, however, prints all customer transactions without respect for the date filters we select. This leads to very long statements and a lot of wasted paper.
Is this the expected behavior, is it a system bug, or is it a reflection of something the store manager needs to do differently?
Thanks for any insight...
Paul