i6550 pin entry not showing

May 22, 2008 1 Replies

Hello.



I setup a Ingenico i6550 using OPOS version 2.3 build 2 that I downloaded from Microsoft. The signature entry works fine and authorizes without a problem. However, when it comes to a DEBIT transaction, the unit will not display the 'enter pin" message (or whatever it says) and POS just hangs on waiting. Entering the pin number doesnt do anything. Ive checked all my settings, but still nothing. Any suggestions appreciated.



BTW, Im using SP1 + Hotfix #9. Thanks


I have the same problem with the ingenico 'all in one' device. It doesn't display 'Enter PIN' and it also doesnt confirm or display the price of the transaction that will be charged to the card.

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required