Items that write to customer account balance field

Does anyon know how to set up an item that actually posts credit to the customer account field. We have a service that, when prepaid for in bulk, creates discount pricing for an item. We need to track the prepaid balance until it is used up for the service. I have the accounts and tender set up to work...but I do not know how to create an item that a customer can pay for with a type of tender like cash, visa, check and have it post that about as credit to the customer account field....any help would be great...thanks

Reply to
Dirk
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KAY-

I am not sure I am understanding you correctly(and thank you for you response) ...here are more details we are a massage therapy center and most of the items we are selling through the POS are non-inventory items (our services) we offer customers a discount if they pr-pay for a group of sessions...we then track that customers account....and subtact money as they use the prepaid money up...so I have set a tender type that posts to the accounts recievable field in the client record...the prepayment actually ends up as a negative accounts recievable (because the customer has credit for the prepayment) I am wondering when I initally accept the pre-pay money is there an item that actually will write to the accounts recievable account...perhaps like an invoice...but it would be a negative invoice i guess... doest that make sense? Anyone who has any input feel free to repond

Dirk

Reply to
Dirk

OK, I guess there are more than one way to do this.

Would you consider setting up a "special order" which requires 100% payment in advance?.. Say, for package of 10 visits, perhaps you can ring up as 10 times (services M1, quantity 10, for example)..Every time the client uses it, you go in and do a "partial receipt" (on special order, when you pull up customer accout and hit tender type, it will let you choose either "complete receipt" or "partial receipt".....It will track the account each time.

In reverse, you can ring the receipt with a customer record and track the number of times the customer visit by checking account information/history, as explained above, then you can issue coupon or discount based on that!...

"Dirk" wrote:

Reply to
kay

Thanks Kay- I am greatful for the help...I think this may work

Reply to
Dirk

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