New to Microsoft RMS - What is proper procedure to close out regis

Hi Dennis D,

What happen to the people who have installed it for you ??? they just left and run away with your money ?? without proper training on how to use the RMS software??

closing out depends on your procedure.but normally,printing the z-report in the end of day will closed that batch and that day sales (if it is generated prior to 12 o'clock midnight) :)

currently..in our shops.the cashier needs to:

1) count the money on the till (drawer) then input it the opening amounts (close/open - F5)

---do the normal sale---

2)in any given time of the day, you can generate/know the up-to-date sales without closing the batch by printing X- Report (open/close - F5)

3)Before closing the shops..again they have to count the money in the till(drawer) and any other transaction made via card,check or any mode of payment

--then--input it in the closing amounts (open/close - F5)

*Note: you can generate X- report , to check if transaction has been tallied or not before print the Z-report. In this way, you can still rectify your sales without posting it.

4) Generate Z- reports to finally close the day sale.

Note: Asked whoever reseller have installed your RMS software for proper training.

I hope in some way I'd help you..

"Dennis D" wrote:

Greg, Thank you for your response and for answering my question in detail. It definetly helps me.

Yes, we received some training but he did not mention having to manually enter in the credit card sales when closing but thanks to you, now I know. I can't reach him nor his partner regarding how to correct the shortage since the z-report was already created. I am hoping this can easily be reversed.

Thanks aga> Hi Dennis D,

Reopening a closed batch to adjust closing amounts is probably not worth the trouble unless that data goes directly to your accounting system - and even then, it is already too late.

Our closing procedure is this:

1. Secure register with manager login - cashiers don't have sufficient priveleges to enter opening/closing amounts or print X/Z/ZZ reports.

1. Print X Report.

2. Count.

1. Balance against X Report. If, for example, Debit is short & MC/Visa is over, find the offending transaction(s) and correct them. Once balanced...

2. Enter closing amount

1. Print Z Report.

The next day, whomever puts the cash in the drawer should enter the opening amounts at that time.

Good luck, Tom

As you indicate, leaving the cc card box empty causes RMS to calculate a "shortage" on the z-report and post the same amount to the accounting books. You also correctly indicate that it seems redundant to sum the credit card tickets and enter the total in the screen.

This is what I did and do: 1) Ignore the "shortage" for credit cards on the z-report.

If you are integrated with accounting: 2) Remap the RMS GL Accounts. In other words, the RMS transaction "Tender Over/Short: Credit Card" should be posted to a GL "Tender Received: Credit Card" account. 3) At the end of the day, $300 in charges will appear as a shortage on the z-report but as a receipt in your GL. You have done no extra work, no extra report printing, and no extra keystrokes.

Also consider... 4) At the end of the month you will want to have a methodology that reconciles the amount deposited into your bank and the credit card receipts. There is always a lag, just like the checks you write. 5) Also at month end, depending how you set up your tender accounts, you may want to post a closing entry to zero out your various tender accounts, otherwise they will keep accumulating into nonsensical numbers.

I have never had a discrepancy in RMS that would have been solved/prevented by to summing up the credit card tickets daily. There are several different ways to integrate RMS with your G/L package, depending on the level of financial controls you wish to have. IMO this is beyond your reseller's expertise.

-Eric

14mo RMS user and former accounting controller.

"Dennis D" wrote:

Hello, can someone please tell me how to close out register for the end of day? I am opening in a week and I had some friends come to my store and they bought some stuff using their credit card. When I closed my register, I entered $0 for the cash transactions since I had no cash transactions but for the Amex line, was I suppose to enter in my total sales in credit cards since my friends used Amex? I thought that information was suppose to be populated automatically by the software since the credit cards was processed by the software. Reason why I ask is because I am showing a shortage in the amount of the sale when I looked at the end of day reports. Also how do I resolve that? Any help is greatly appreciated.