We drop ship noninventory items to customers, and when the price, cost, or capacity of an item changes, we want to change it so it is reflected accurately on invoices.
However, when we attempt to change the cost, price, and description, a message pops up stating "The item description is already in use." Of course it's already in use, we just want to edit it. Nothing else has changed, same Item Number, same Department, same Category; we're just not permitted to edit it.
I can't create a copy, because they would have the same Item Number (UPC) and POS doesn't permit duplicate Item Numbers.
Can anyone advise?
M Kalmus