On POS (not RMS) Instructions for Changing Noninventory Item, Price, Cost, and Volume

We drop ship noninventory items to customers, and when the price, cost, or capacity of an item changes, we want to change it so it is reflected accurately on invoices.

However, when we attempt to change the cost, price, and description, a message pops up stating "The item description is already in use." Of course it's already in use, we just want to edit it. Nothing else has changed, same Item Number, same Department, same Category; we're just not permitted to edit it.

For example, if the Item Description were "Coke," and we attempt to change the Item Description to "Coca Cola" the error message is displayed. When we search in the Item list for strings of "Coke" the query yields zero. So we attempted to change the Item Number, just to test what was going on. Putting in a bogus (nonexistent) UPC number displays a message stating "The item number is already in use."; but, searching the Item list for the bogus UPC number yields no results.

I can't create a copy, because they would have the same Item Number (UPC) and POS doesn't permit duplicate Item Numbers.

Can anyone advise? Is this just an unreported bug? Am I the only one who has encountered this? Is anyone from Microsoft even monitoring this list?

M Kalmus

Reply to
Mark Kalmus
Loading thread data ...

What version are you using? I tested this on 2.0 Binary 2.5 and I was able to edit both in mgr mode and sales mode. What other settings are on the item?

Reply to
maurice

We are using v.2.0 Binary 2.5.0993.0.

This behavior doesn't happen with every item, but when it does happen, it keeps us from modifying the item properties.

Reply to
Mark Kalmus

BeanSmart website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.