Payment system a mess.

Jul 18, 2007 0 Replies

We recently made a payment on an account and it got posted to the wrong invoices. I wanted to correct this but I have a few problems.



1) If I do an adjustment on the account it throws the AR totals off.
2) If I do a credit on the account it gets applied automatically to the earliest invoices, not the ones I need to apply it to.
3) Voiding transactions does not void the transaction at all but treats it like a return instead which also throws everything off when trying to straigten this out.

All in all RMS is just plan bad at how it handles payments and voids. Is there a better way to handle this sort of situation?


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