Posting not equal

Sometimes when we use Small Business Accounting to post the batches from RMS, it won't let us because the debits/credits aren't equal. We can't go in to RMS and adjust those totals and it won't import for us to correct. How do we correct something like this?

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Scott
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If your batches are out of balance, it means that your account mappings are incorrect. You fix it by correcting the account mappings and reposting the batch. If you use the "Dates" button in Post Closed Batches, you can view previously posted batches and repost from there.

Most common reasons for mappings to be incorrect:

1) added departments 2) added or changed tender types 3) didn't map something that is used only rarely in your store - like drops & payouts.

There is a spreadsheet available from the knowledge base that describes the values that can be mapped and tells you the correct mapping. Some values need to be mapped as both Debits and Credits for you batches to balance. Some values are mutually exclusive - If you map Sales by department DO NOT map "Total Sales" for example.

Glenn Adams Tiber Creek C> Sometimes when we use Small Business Accounting to post the batches from RMS,

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Glenn Adams [MVP - Retail Mgmt]

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